Welcome! How can we help you?

FAQs →

How You Can Reach Us

When you reach out to our Customer Service Team by chat, phone or email, you will reach a real person. And that one person will promptly answer any questions or concerns you may have.

Support Hours | 24 x 7

Phone, SMS* | 1 (833) 951-0142

Email | support@nanoxtreme.com

Product Returns | Contact the Customer Happiness Team

*Message & Data rates may apply. By texting us, you consent to receive text messages from NanoXtreme at the mobile number you used to text and you are opting-in to receive future messages or a phone call in the number you provided. Message & Data rates may apply. Reply STOP anytime to opt-out.

FAQ

NanoXtreme stands apart due to its advanced nanotechnology, which enhances the absorption and effectiveness of its natural ingredients. Unlike many topical creams that only offer superficial relief, NanoXtreme delivers active components deep into the muscles and joints, providing faster and more sustained pain relief.

We are committed to customer satisfaction. If you are not completely satisfied with NanoXtreme, you can return it within 30 days of purchase for a full refund. To initiate a return, please contact our customer service team through our website, and they will guide you through the process.

Athletic programs can benefit from our specially designed 32 oz pump bottles, ideal for training facilities. For more information on how to partner with us and avail of these products at a discounted rate, please contact our partnerships team via the email listed below or visit our Partnerships page on the website.

For all media inquiries or to request an interview with our founders, please direct your emails to our Media Relations Coordinator at [support@nanoxtreme.com]. We look forward to discussing collaboration opportunities and sharing insights into our innovative products.

Yes, once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to check the status of your delivery on our website or directly through the courier's tracking system.

While NanoXtreme is safe for most users, we recommend doing a patch test first if you have sensitive skin or allergies. Avoid contact with eyes and mucous membranes, and discontinue use if you experience severe irritation or allergic reactions.

We accept various payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and other digital payment platforms. All transactions are securely processed on our website.